The next wave of contact center
innovation
CCaaS 3.0 - Predictive, contextual,
and conversational CX
Embeddable Experience
Offer your customers a seamless brand experience —all from their smartphone — and eliminate channel switching
Purpose-Built for the CRM
Eliminate data silos and contextualize interactions by supercharging your CRM to make it the single source of truth for all customer data
Intelligence & Automation
Drive efficiency and cost savings through automation and orchestration workflows native in the UJET platform
Ultra-Modern Enterprise Cloud
Unsurpassed resiliency and scale to support the world’s largest contact centers with unmatched data privacy and protection
Human interaction has evolved
Omnichannel is an outdated strategy in today’s smartphone era. Consumers are spending more time on their smartphone than ever before and expect frictionless experiences across your brand.
Modernize your CX and empower your customers to authenticate, pay, and share media from their smartphone device for a more seamless and contextual customer experience.
The world's first and only cloud contact center platform for smartphone era CX
Unify your brand experience
Offer customers the same experience across sales, marketing and support.
Eliminate channel switching
No more pivoting between voice, digital, and self-service channels.
Intelligent Efficiency
Predictive, contextual routing and AI-powered conversational customer experiences.
“In a short period of time, we’ve been able to create a shopper experience that is both unique and personal. UJET shares our commitment to ensuring that support issues are being resolved with minimal touchpoints and in record time.”
Kevin H.
Vice President of Engineering
Seamless integration with key
customer service solutions
