Human Interaction Has Evolved

Your Contact Center Should Too

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CCaaS 3.0 - Predictive, contextual, and conversational CX

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Embeddable Experience

Offer your customers a seamless brand experience —all from their smartphone — and eliminate channel switching

Purpose-Built for the CRM

Eliminate data silos and contextualize interactions by supercharging your CRM to make it the single source of truth for all customer data

Intelligence & Automation

Drive efficiency and cost savings through automation and orchestration workflows native in the UJET platform

Ultra-Modern Enterprise Cloud

Unsurpassed resiliency and scale to support the world’s largest contact centers with unmatched data privacy and protection

Unified CX for the Smartphone Era

Omnichannel is an outdated strategy in today’s smartphone era. Consumers are spending more time on their smartphone than ever before and expect frictionless experiences across your brand.

Modernize your CX and empower your customers to authenticate, pay, and share media from their smartphone device for a more seamless and contextual customer experience.

The world's first and only cloud contact center platform for smartphone era CX

Unify your brand experience

Offer customers the same experience across sales, marketing and support.

Eliminate channel switching

No more pivoting between voice, digital, and self-service channels.

Intelligent Efficiency

Predictive, contextual routing and AI-powered conversational customer experiences.

“In a short period of time, we’ve been able to create a shopper experience that is both unique and personal. UJET shares our commitment to ensuring that support issues are being resolved with minimal touchpoints and in record time.”

Kevin H.
Vice President of Engineering

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Seamless integration with key
customer service solutions

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Contact Center Resources

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