support

as good as your product

confident

agents armed with information

simple

smartphone-era experience

support

as good as your product

UJET brings joy to customer support by helping
companies resolve problems faster.

confident

agents armed with information

UJET brings joy to customer support by helping
companies resolve problems faster.

simple

smartphone-era experience

UJET brings joy to customer support by helping
companies resolve problems faster.

Customer Support Made Easy

With our unique smart actions, problems are
resolved easily and with quick precision
Verification without interrogation

Verify the same way you unlock your phone

Armed with knowledge

Contextual information with pertinent app info

Real-time sharing

Send photos, videos, or screenshots in real-time

Make it a team effort

Add a contact or transfer with context effortlessly

Say Goodbye To Piecemeal Solutions

Voice

Multiple carriers
Traffic management
Real-time adherence

Chat

Cross skilling with voice
Chat conferencing
User segmentation

Voice

Multiple carriers
Traffic management
Real-time adherence

Chat

Cross skilling with voice
Chat conferencing
User segmentation

One Stop Shop

In-App
In-Web
1-800

One Stop Shop

In-App
In-Web
1-800

Huge Savings

Handle-time cut by half
ROI in under 2 days
No CRM adaptor or setup fees

Happier Customers

High first-touch resolution
Higher satisfaction ratings
Increased brand loyalty

We Make It Work

No setup fees
No CRM adapter charges
No hardware required
Smart conditional deflection
Frictionless transition
Recordings included
Enterprise grade security – SOC2 compliant
Advanced API integration
CSAT score tracking
Significantly higher first touch resolution
Hi Fi audio
Shorter handle and wrap up times

Insanely uncomplicated. Impossibly enjoyable. Instantly helpful.

You're In Good Company

Fitbit

"We ran a very successful pilot with UJET and are excited about the future of customer support streamlined within the app using their platform. Having the ability to get a window inside the tracker and app even before a call or chat is connected is game changing."

CS Tools Product Manager
Ring

"The UJET team has been incredible to work with. Their client support team is responsive, innovative, and truly collaborative. We are excited to partner with UJET to take full advantage of their state of the art technology and feature rich platform."

VP, Customer Care
Fuzzy

"I'm usually not a fan of customer service products, but the UJET platform makes me excited about customer support like never before!"

Head of Engineering
Juicero

“UJET was a no brainer with no hidden charges, adapter fees and setup fees!”

Product Manager
Fitbit

"We ran a very successful pilot with UJET and are excited about the future of customer support streamlined within the app using their platform. Having the ability to get a window inside the tracker and app even before a call or chat is connected is game changing."

CS Tools Product Manager
Ring

"The UJET team has been incredible to work with. Their client support team is responsive, innovative, and truly collaborative. We are excited to partner with UJET to take full advantage of their state of the art technology and feature rich platform."

VP, Customer Care
Fuzzy

"I'm usually not a fan of customer service products, but the UJET platform makes me excited about customer support like never before!"

Head of Engineering
Juicero

“UJET was a no brainer with no hidden charges, adapter fees and setup fees!”

Product Manager
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