UJET’s cloud contact center solutions help organizations make support an integral part of their business by meeting customers across all endpoints and channels.
All-In-One Cloud Contact Center Solution
UJET is committed to securing customer data throughout the communication cycle.
Bring together multiple channels and contextual data to meet the needs of different customer journeys.
AI and Automation
Improve customer experience and agent efficiency with intelligent automation and actionable insights.
UJET is Powering the World's Largest Cloud Contact Center
Transforming Customer Interactions Through Integrated Channels and Communications
UJET voice and IVR provides a modern end-user experience through intelligent routing, call management, multiple language and location support, and more.
Chat with customers in-app, on the web, or through text. Provide high-quality digital messaging options while on-hold or speaking directly with an agent.
Use mobile device features for personal authentication, share photos, video, screenshots, and more. Provide convenient support for digital natives.
Gartner Cool Vendor
UJET has been recognized as a Gartner Cool Vendor in CRM Customer Service and Support.
Integrate the UJET platform into your CRM, WFM, and QM provider and increase agent efficiency, productivity, and customer satisfaction by supplying the right information.
“At Google Nest, we want every customer interaction to improve the perception of our brand. We selected UJET because of a shared vision of advancing customer care communications and the simplified agent experience.”
“In a short period of time, we’ve been able to create a shopper experience that is both unique and personal. UJET shares our commitment to ensuring that support issues are being resolved with minimal touchpoints and in record time.”
“iZettle’s decision to work with UJET was based on not only the product’s potential but also on our experience with UJET’s people.”