Reimagining Customer Support for a Connected World

UJET’s cloud contact center solutions help organizations make support an integral part of their business by meeting customers across all endpoints and channels.

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All-In-One Cloud Contact Center Solution

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Enterprise-Grade Security

UJET is committed to securing customer data throughout the communication cycle.

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Multimodal Omnichannel

Bring together multiple channels and contextual data to meet the needs of different customer journeys.

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AI and Automation

Improve customer experience and agent efficiency with intelligent automation and actionable insights.

UJET Raises Another $55 Million to Accelerate Contact Center Transformation

Funding Aimed to Further Propel Growth, Scale its Platform, and Expand its Global Workforce

Transforming Customer Interactions Through Integrated Channels and Communications

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Voice

UJET voice and IVR provides a modern end-user experience through intelligent routing, call management, multiple language and location support, and more.

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Messaging

Chat with customers in-app, on the web, or through text. Provide high-quality digital messaging options while on-hold or speaking directly with an agent.

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Mobile

Use mobile device features for personal authentication, share photos, video, screenshots, and more. Provide convenient support for digital natives.

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Gartner Cool Vendor 2019

Gartner Cool Vendor

UJET has been recognized as a Gartner Cool Vendor in CRM Customer Service and Support.

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Integrations

Integrate the UJET platform into your CRM, WFM, and QM provider and increase agent efficiency, productivity, and customer satisfaction by supplying the right information.

UJET satisfaction ratings

Leader in Contact Center Operations Software

UJET is recognized by G2 as a Leader in Contact Center Operations Software. Find out what our customers are saying and what sets us apart.

Customers

See how innovative companies are using UJET to provide exceptional customer support experiences.

Read Their Stories
Customers logos: Google, Instacart, Wag!, MoneyLion, iZettle, August, Fair, Noon
Google Nest presentation image

“At Google Nest, we want every customer interaction to improve the perception of our brand. We selected UJET because of a shared vision of advancing customer care communications and the simplified agent experience.”

Josh M.
Digital Support Manager
Google Nest
Instacart presentation image

“In a short period of time, we’ve been able to create a shopper experience that is both unique and personal. UJET shares our commitment to ensuring that support issues are being resolved with minimal touchpoints and in record time.”

Kevin H.
Vice President of Engineering
Instacart
iZettle presentation image

“iZettle’s decision to work with UJET was based on not only the product’s potential but also on our experience with UJET’s people.”

Johnnie H.
Head of Customer Engagement Operations
iZettle, a PayPal company