Human interaction has evolved – and the contact center industry isn’t keeping up.
These innovative companies are using UJET to provide exceptional customer experiences.
A Unified Customer Journey Across
All Channels & Modes
The limitations of traditional CCaaS technology combined with a change in how consumers engage has left the customer journey more fragmented than ever. With the rise of the smartphone and the growing number of digital touchpoints, “cloud native omnichannel” is no longer enough.
With UJET, you can now offer your customers a unified journey through an embedded, contextual experience across sales, marketing, and support
Blend Channels Seamlessly
Unify, contextualize, and improve the customer journey, all within your customer’s preferred device – their smartphone.
Interact More Naturally
Give customers the ability to communicate visually and contextually so they can point to the problem, rather than describe it.
Automate for Efficiency
Automate repetitive actions and increase agents’ efficiency with intelligent, practical AI that’s embedded in the UJET cloud platform.
Easy to use but powerful
“UJET allows my team to take matters into their own hands – every agent feels more empowered and capable of handling a customer’s questions or issues. The easy-to-use, but powerful features like call transfers, call recording and whisper option were key factors.”
Attentive customer service, forward-looking tech
“Strong APIs and integrations allow us to apply our own internal data analysis methods to UJET data and integrate into our wider analytics platform. UJET has been very helpful with integrating with Salesforce to document our contacts with customer.”
Incredible product & service that improves agents, supervisors and users experiences
“Customer service from UJET was critical in getting the organization up and running in a short period of time and it couldn’t have been done without such great support.”
G2 Recognizes UJET as a Leader in Contact Center Operations Software
of users rate UJET 4 or 5 stars
G2 users rate UJET above the competition
Ready to Elevate Your Customer Experience?
Request a free demo and get started today!