SAN FRANCISCO, CA – March 28, 2019 – UJET, Inc., a leading provider of customer support communications and solutions, has been named by TMC as a 2019 CUSTOMER Product of the Year Award winner. TMC’s CUSTOMER magazine recognizes products that are enabling organizations to meet and exceed the expectations of their customers.
Customer support experiences are increasingly playing a vital role in building brand loyalty and increasing revenue. UJET empowers organizations to harness the power of smart devices, leveraging capabilities like photos and video to help agents connect, understand and reach a positive resolution more quickly and easily than ever before. Through data-driven insights and capabilities, UJET is enabling support managers to make smarter decisions, increase team performance, and fuel innovation and help drive business growth.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor UJET with a 2019 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “The UJET Customer Support platform has proven deserving of this elite status and I look forward to continued innovation from UJET in 2019 and beyond.”
This award follows numerous prestigious recognitions for UJET including the 2018 CUSTOMER Magazine Workforce Optimization Innovation Award and being a “Hot Vendor” by Aragon Research in Intelligent Contact Center.
For further details, please visit: https://ujet.co/press/
About TMC’s CUSTOMER Magazine
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.
UJET is propelling customer experience into the digital age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers. UJET is trusted by customer-centric, innovative enterprises, including Google Nest, Instacart, Wag!, Atom Tickets, Getaround, and Grupo Bursatil Mexicano (GBM) to automate contact center processes and provide superior experiences that drive higher customer satisfaction.
Learn more and request a demo at www.getujet.com.
Head of Communications, UJET