SAN FRANCISCO, CA – February 13, 2019 – UJET, Inc., a leading provider of customer support communications and solutions, announced Gary E. Barnett’s appointment to the UJET board of directors today, as the company prepares to accelerate its 2018 growth of over 500%.
“UJET and our investors are thrilled to bring Gary on board. We seek to benefit from Gary’s shared vision, perspective, and experience,” said Anand Janefalkar, Found & CEO of UJET. “As the former SVP and GM of Avaya and former CEO of Aspect, Gary deeply understands the technical and operating history of contact center environments, their evolution path, and is helping us effectively shape the future of our business, transforming how brands connect to customers with ease, context, and rapid satisfaction.”
“Upon meeting Anand and the board, and becoming deeply familiar with their architecture, it quickly became evident that the UJET platform has a substantial advantage to lead transformation of the traditional contact center landscape,” said Gary Barnett, CEO of Semafone. “The team’s obsession with user experience, combined with secure cloud-based technology, delights customers with any time, anywhere access, which makes UJET really stand apart.”
UJET is propelling customer experience into the digital age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers. UJET is trusted by customer-centric, innovative enterprises, including Google Nest, Instacart, Wag!, Atom Tickets, Getaround, and Grupo Bursatil Mexicano (GBM) to automate contact center processes and provide superior experiences that drive higher customer satisfaction.
Learn more and request a demo at www.getujet.com.
Head of Communications, UJET