UJET Service Providers

Last Updated: 01 June 2019

UJET, Inc. (“UJET”) operates the Service described in the UJET Privacy Notice and the Website, www.ujet.co, described in the Website Privacy Notice and offered under the Terms of Use located on our Website. We engage third party service providers (in the European Economic Area (EEA) data protection law these are referred to as Processors or Sub-Processors depending on whether we act as a Data Controller or a Data Processor) to provide development, hosting, maintenance, marketing, communications, and other services for us. Our Processors or Sub-Processors may have access to or process personal and other data about you or your End Users solely in order to provide their services to us and in accordance with our instructions. We limit the personal data and other data provided to Processors and Sub-Processors to data necessary for them to provide their services in a manner consistent with our purposes of collection.

We take steps to ensure that such third-party service providers are contractually or legally required to maintain the confidentiality and to comply with the requirements of applicable data protection laws, including the obligation to notify us of any security incident involving personal data such third-party providers process on our behalf. Our Processors, to the extent necessary, are also required to support requests for correction, modification, and deletion of personal data and other requests to support data subject rights. We also require them to impose equivalent requirements on their Sub-Processors.

The Processors listed below provide services on UJET’s behalf for our Service.

Processor – ServiceLocation(s)Functions Performed
Amazon Web Services, Inc.United StatesCompute, cloud hosting and scaling, storage, relational database and data warehouse services, high throughput and low latency in-memory data stores, synthesized speech
BoxUnited StatesAPI and SDK documentation access for customers
Callstats.ioEuropean Union,
European Economic Area
Monitoring and management for call and video performance
CloudApp (CloudPlus, Inc.)United StatesCustomer support and troubleshooting
Gainsight, Inc.United StatesCustomer support management
Google Cloud Platform (Google Inc.), GSuiteGlobalCloud-hosted NoSQL database that stores and syncs data in real-time, customer conferencing,
communication, and document sharing
Loggly (Solarwinds MSP)GlobalUnified log analysis and log monitoring
Looker Data Sciences, Inc.GlobalData analytics and reporting
Microsoft O365United StatesCustomer communication and document sharing
PubNub Inc.GlobalReal-time data synchronization
Salesforce.comGlobalCustomer relationship management
Slack TechnologiesUnited StatesCustomer communication and document sharing
Stripe, Inc.GlobalCredit card transaction processing
Telefonica S. A.Argentina, Brazil, Central America*, Chile, Colombia, Ecuador, Germany, Mexico, Peru, Spain, United Kingdom, Uruguay, VenezuelaInteractive video, voice and messaging
The Rocket Science Group LLC d/b/a MailChimpUnited StatesService related communications with customers
TokBox Inc.United States, UK, EU, Asia, and other geographic regionsInteractive video, voice and messaging
Twilio, Inc.United States and other countriesInteractive video, voice and messaging
WhatsApp Inc.United States and other
Customer communication and document sharing
Zendesk, Inc.Asia Pacific, European Union and United StatesCustomer support management
Zoom Video
Communications, Inc.
United StatesCustomer conferencing

*Costa Rica, El Salvador, Guatemala, Nicaragua, Panama

The Processors listed below provide services to UJET for our Website and for direct marketing.

Processor – Website/Direct MarketingLocation(s)Functions Performed
CapterraUnited StatesConversion tracking
CCW Digital, a division of IQPCIreland and United StatesMarketing lead generation
Contentful IncGlobalContent delivery
Cyber M@rketing ServicesGlobalMarketing lead generation
G2CrowdUnited StatesMarketing lead generation, conversion tracking
GetProspect (FLP Dmytro Shulga)GlobalMarketing lead contact information
Google LLCGlobalTraffic analytics, conversion tracking
Groove Labs, Inc.United StatesCustomer relationship management
Hootsuite Inc.Canada, European
Economic Area, United
Social media customer relationship management
Hotjar LimitedIrelandUsability analytics
HubSpot, Inc.Ireland and United StatesMarketing and traffic analytics
Information Today, Inc.United Kingdom and United StatesMarketing lead generation
LinkedIn CorporationGlobalConversion tracking
Lusha Systems IncGlobalMarketing lead contact information
On24, Inc.United StatesService webcast production and hosting, marketing lead generation
Outreach CorporationUnited StatesUnited States
QuickEmailVerificationUnited StatesEmail address validation
Salesforce.comGlobalCustomer relationship management
The Rocket Science Group LLC d/b/a MailchimpUnited StatesMarketing communications
SendosoUnited StatesMarketing lead generation, gifting
TrustArc Inc.IrelandCookie and tracking technology consent management
Zoom Information, Inc.United States and other countriesMarketing lead contact information
Zoom Video Communications, Inc.United StatesCustomer conferencing