Cloud Contact Center Solutions Webinar

According to a recent report by Research and Markets, the “Cloud-Based Contact Center market worldwide is projected to grow by US $28.6 billion, driven by a compounded growth of 23.8% through 2025.” Since this report was published, the value of cloud contact center solutions has only increased, as the pandemic has changed both how and where we work.

Join UJET, Calabrio, and other experts for this round table discussion sponsored by destinationCRM to discover why cloud contact center solutions are uniquely suited to navigate the new normal by providing the ability to engage rapidly with customers, to streamline operations, and to increase employee productivity.

On this webcast, discover:

  • How the cloud-based contact center solves the challenges of an evolving world of work
  • Best practices for adapting and responding in new ways by moving to the cloud
  • Embeddable experiences – what all industries can learn from today’s tech-forward leaders
  • The value and vitality of a unified WFO solution on the cloud
  • Why “cloud native” is no longer enough in a smartphone-centric world

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