UJET Library

Learn how to improve support with UJET through our
solution briefs, integration guides, and videos.

Solution Briefs


UJET: Reimagining Customer Support for a Connected World
UJET: Voice and IVR Customer Support
UJET: Messaging Customer Support
UJET: Mobile and In-App Customer Support
UJET: The Agent Experience
UJET: The Supervisor Experience
UJET: Introducing the UJET SMS Adapter
UJET SMS Adapter: Requesting Photo from Customer
UJET SMS Adapter: Requesting Video from Customer

Integrate UJET With Your Key Systems

Streamline and expedite data sharing between UJET and leading customer relationship management (CRM) systems, workforce management (WFM) solutions and quality management (QM) tools.