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Customer Support
The Pros and Cons of Remote Customer Support
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5
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AI
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Automated Agent
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Customer Experience
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Customer Support
Moving from Chatbots to Automated Agents
5
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Joerg Habermeier
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Customer Service
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Live Chat
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Multichannel Support
What is Rich Communication Services (RCS)
4
min read
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Chris Park
Customer Support
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UJET
How UJET Became a 2019 Gartner Cool Vendor
3
min read
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Anand Janefalkar
Customer Support
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Multichannel Support
Improve IVR to Create a Better Customer Experience
5
min read
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Chris Park
AI
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Automation
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Internet of Things
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Smart Home
What is the Internet of Things and Smart Homes?
7
min read
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Chris Park
Customer Service
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Customer Support
What is Agent Effort Score?
5
min read
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UJET Team
Customer Experience
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Customer Support
Why You Should Use Text as a Support Channel
5
min read
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Chris Park
Customer Support
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Live Chat
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Multichannel Support
5 Industries that Need Great Customer Support
14
min read
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Chris Park
Customer Support
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Live Chat
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Multichannel Support
The Best Communication Channels for Complexity and Urgency
4
min read
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Chris Park
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